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If you have a software firewall running on your computer, you must explicitly open the port required by the program.
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LogMeIn does not offer a free service plan, although a free 14-day trial is available. It provides a secure web interface for accessing and controlling remote computers as a cloud service.
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The software and service are free to use for personal use or available for a fee to corporate customers. The remote computer's display is shared on your computer, and you can control its mouse and keyboard from yours. A one-time password is provided on the remote computer (the one to be controlled), which is entered on the client computer for access. TeamViewer is an online service that connects two networked computers running its client software. Remote desktop software and services TeamViewer Potential problems and additional information.